Xpancom Support
Our support philosophy is simple: Offer the best possible support at no additional cost to you. We view customer support as a privilege and strive to exceed all expectations. We are not satisfied until you are.
General Web Hosting and Email Support
If you encounter a problem or need a question answered, the Support Desk is the best way to contact the Xpancom.com staff directly. Logging problems through the Support Desk allows us to work quickly and efficiently to resolve your problem. You may also find quick answers to your questions in the FAQ's listed below.
- Support Desk Ticket: Click here to open a Support Ticket
- Hosting FAQ's: Click here to view our Frequently Asked Questions
- Reseller FAQ's: Click here to view our Reseller FAQ's
Domain Control Panel Support
Our Domain Control Panel Plesk enables you to add, edit and delete email addresses, setup domain users and FTP accounts, as well as, administer databases and security settings. Below are resources to help you make the most out of this powerful domain management tool.
Video Tutorials for the Xpancom Domain Control Panel (Plesk)
- How to setup annonymous FTP access in Plesk
- How to create an autoresponder in Plesk
- How to backup and restore files in Plesk
- How to change your contact information and/or Plesk password
- How to customize your control panel interface in Plesk
- How to setup cron jobs (scheduled tasks) in Plesk
- How to create a domain alias in Plesk
- How to login to Plesk as a domain user
- How to create an email alias in Plesk
- How to create a catchall email account in Plesk
- How to create an email forwarder (redirect) in Plesk
- How to use File Manager in Plesk
- How to change your FrontPage password in Plesk
- How to create FrontPage subwebs in Plesk
- How to manage FrontPage users in Plesk
- How to change your FTP account credentials in Plesk
- How to get help with Plesk
- Becoming familiar with the Plesk interface
- How to login to Plesk as a mail user
- How to create a mailing list in Plesk
- How to create a MySQL database in Plesk
- How to password protect a resource in Plesk
- How to manage MySQL databases with phpMyAdmin
- How to create a POP email account in Plesk
- How to use the Spam Filter and anti-virus protection in Plesk
- How to install an SSL certificate in Plesk
- How to view your website statistics in Plesk
- How to create a subdomain in Plesk
- How to setup a web user in Plesk
- How to use webmail in Plesk
More Domain Control Panel Links
- Xpancom/Plesk Login: Click here to login to Plesk*
- SiteBuilder Login: Click here to login to SiteBuilder (Internet Explorer Suggested)
Video Tutorials for SiteBuilder
- How to create a blog in SiteBuilder
- How to add a counter in SiteBuilder
- How to add a feedback form in SiteBuilder
- How to add content for downloading in SiteBuilder
- Getting started with SiteBuilder
- How to add a guestbook in SiteBuilder
- How to insert hyperlinks in SiteBuilder
- How to use images and pictures in SiteBuilder
- How to upload your logo to your website in SiteBuilder
- How to create an online shop in SiteBuilder
- How to change your page structure in SiteBuilder
- How to create and edit tables in SiteBuilder
- How to work with text in SiteBuilder
- How to add polls and online surveys in SiteBuilder
- How to change your website style in SiteBuilder
- How to change your website template in SiteBuilder
Billing Support
Our hosting and billing solution lets you have access to your invoices, update your account information and upgrade your services quickly and easily.
- Billing Login: Click here to login to our billing system*
